Every recovery journey is unique, but the path forward follows a clear process. From your first conversation through rehabilitation and beyond, we’re here.
A note on time
We are often asked how long recovery takes. The honest answer is that it depends on the person and the condition. We will give you our best guidance, and we will not make promises we cannot keep.
Our programme runs in six stages: Connect, an initial conversation to understand the situation and confirm we can help; Assess, a full in-person evaluation; Plan, building an individual rehabilitation strategy; Rehabilitate, structured therapy delivered by the clinical team; Review, ongoing progress checks; and Transition, preparing the patient and family for discharge and continued care.
The first day centres on the Assess stage, where the team carries out a full, in-person assessment of the patient rather than relying on paperwork alone. Findings from this assessment are used to build the individual care plan, which is then discussed with the patient and family before therapy begins.
Progress is tracked week to week through a combination of formal assessments, day-to-day therapist observations, and regular communication with patients and families during the Review stage. This ongoing review process is what allows the care plan to be adjusted as recovery develops, rather than following a fixed, unchanging schedule.
A plateau is a period where visible week-to-week progress slows or seems to pause, even though the body may still be adapting and healing underneath. It doesn’t automatically mean recovery has stopped, it’s something the team’s regular Review stage is designed to catch, so if a plateau shows up, the plan is reassessed and adjusted to help rebuild momentum.
At discharge, patients and families receive a clear plan for continuing recovery, whether that means moving to outpatient therapy or continuing exercises and care at home. This is part of the Transition stage, and includes guidance for the family alongside the practical next steps for ongoing rehabilitation.
The move to the next stage of care happens when the patient is ready, based on the ongoing assessments, therapist observations and ongoing family conversations that make up the Review stage, rather than a fixed date set in advance. The team discusses this openly with the family so the decision is a shared and informed one.
Whether you’re exploring rehabilitation for yourself or a loved one, our team is here to answer your questions, explain the next steps, and help you understand the most appropriate path forward.
